Should You Use Figma or Templates to Build Your Small Business Website?

TL;DR: Most small businesses should use templates on platforms like Webflow, Framer, Carrd, or Squarespace. Custom Figma design takes 40-60 hours and requires technical skills most solopreneurs don’t have. Website templates deliver professional results in 6-8 hours and let you focus on actually running your business.


You need a professional website. Yesterday, preferably. You’re running a business, not a design agency, and somehow you’re supposed to learn Figma, master visual hierarchy, understand responsive breakpoints, and launch a site that doesn’t look like it was built in 2008.

Here’s what nobody tells you upfront: Figma is an incredibly powerful design tool used by companies like Airbnb, Microsoft, and Dropbox. It’s also a massive time commitment that most solopreneurs simply cannot afford. Meanwhile, pre-made templates from platforms like Webflow, Framer, and template marketplaces sit there, fully functional, ready to launch, and somehow they feel like cheating.

They’re not. In fact, for most small businesses, templates are the strategic choice. Let me show you exactly where Figma helps, where it hurts, and why ready-made solutions often win the race to market.

What Makes a Small Business Website Actually Work?

πŸ“Œ A successful small business website needs four elements: clear structure that guides visitors naturally, scannable content with proper hierarchy, mobile-responsive design, and trust signals that convert attention into action.

Before we dive into Figma versus templates, let’s establish what you’re actually building toward. A successful small business website isn’t about impressive animations or cutting-edge design trends. It needs to do four things exceptionally well.

Structure: The Foundation of Every Effective Website

Your homepage needs a clear hierarchy that works like a funnel. Hero section with a compelling value proposition. Service or product overview that speaks to real problems. Social proof that shows you’ve done this before. Clear calls-to-action that tell visitors exactly what to do next.

Whether you’re building on Webflow, WordPress, Squarespace, or Wix, this structure remains constant. Each section should flow logically into the next without requiring visitors to think too hard about where to look.

Navigation: When Done Right, Users Don’t Notice It

πŸ“Œ Good navigation is invisible. If someone has to pause and figure out your menu structure, you’ve already lost them.

Freelancers typically need 4-5 pages maximum: Home, Services, About, Portfolio, Contact. Local service businesses need location pages and service breakdowns. E-commerce sites on Shopify or WooCommerce need intuitive category structures. The best navigation is the kind users don’t notice because it matches their mental model perfectly.

Readability: It’s Not About Looking Cool

I’ve seen gorgeous websites with 14px light gray text on white backgrounds that absolutely tank conversion rates. Proper contrast ratios, generous line spacing, strategic white space, and scannable content blocks beat trendy typography every time. Your grandmother should be able to read your site on her phone without squinting.

Mobile Responsiveness: Non-Negotiable in 2025

πŸ“Œ 60% of web traffic comes from mobile devices. If your site breaks on a phone, you’ve eliminated most of your potential customers.

Modern platforms like Webflow, Framer, and Squarespace handle responsive design automatically, but you still need to test. These fundamentals apply whether you’re designing from scratch in Figma or customizing a template. The question is: which path gets you to functional faster?

How Does Figma Help Your Website Project?

πŸ“Œ Figma gives you unlimited design flexibility, reusable component systems, team collaboration features, and precise developer handoff. It’s valuable for complex projects with unique interface needs or established brands requiring specific visual consistency.

Figma is collaborative design software that lets you create pixel-perfect mockups, build reusable component systems, and hand off specifications to developers. Companies like Uber, Twitter, and Netflix use it for their design systems. For the right projects, it’s genuinely valuable.

Design Flexibility: Create Exactly What You Envision

You can create exactly what you envision without being constrained by Webflow’s designer limitations or Squarespace’s template boundaries. Need a unique product configurator interface? Want a completely custom service showcase that doesn’t fit standard patterns? Figma gives you unlimited creative control. You’re working with a blank canvas where every pixel can be precisely placed.

Component Systems: Consistency at Scale

Once you build a button component with multiple states (default, hover, active, disabled), you can reuse it across dozens of pages. Change the component once, and every instance updates automatically. For larger sites with 15+ pages, this saves enormous time and prevents visual inconsistency. This is how design teams at companies like Slack and Notion maintain consistency.

Collaboration: Keep Teams Aligned

Multiple stakeholders can leave comments directly on designs. Your developer can inspect elements and extract exact measurements. Clients can provide feedback without endless email chains. Version history means you can revert changes if someone decides they actually preferred the previous layout.

Developer Handoff: Precise Specifications

Designers can specify exact spacing, colors, fonts, and interactions. Developers can export assets at multiple resolutions. Tools like Figma to Webflow, Figma to Framer, and Figma to WordPress plugins attempt to bridge the gap between design and development, though results vary.

For established businesses with specific brand guidelines, complex functionality requirements, or products that genuinely need custom interfaces, Figma’s capabilities justify the investment. But here’s what the design tool tutorials don’t emphasize: the learning curve is steep, and the time cost is real.

Why Is Figma Taking So Long to Learn?

πŸ“Œ A complete beginner needs 40-60 hours to design a professional 5-page website in Figma. That breaks down to 10-15 hours learning the tool, 15-20 hours on design decisions, 10-15 hours iterating, and 5-10 hours preparing for development.

Let me give you the honest numbers. Those 40-60 hours don’t include actually building the website – just creating the design mockups.

The Learning Curve Is Genuinely Steep

Auto-layout alone, which is essential for responsive design, has a dozen properties you need to understand: direction, alignment, padding, gap, absolute positioning, resizing behaviors. Constraints determine how elements respond when their parent frame resizes. Components have properties and variants that require you to think like a programmer.

Compare this to Carrd, where you can literally launch a one-page site in 30 minutes, or Squarespace, where their guided setup has you live in an afternoon. Mastering Figma takes time you probably don’t have.

Analysis Paralysis Becomes Crippling

πŸ“Œ Unlimited design freedom sounds appealing until you’re staring at a blank canvas trying to decide between 47 shades of blue for three hours instead of writing sales copy that actually converts visitors.

Should your headlines be 48px or 52px? What about line height? Should sections have 80px or 120px padding? Every tiny decision multiplies across your entire site. I’ve watched solopreneurs spend entire afternoons perfecting a button style.

Design Doesn’t Equal Implementation

Here’s the part that kills most DIY projects: your beautiful Figma mockup still needs to become a functional website. You have several options, all time-consuming:

Option 1: Learn to code it yourself – Add another 40+ hours minimum learning HTML, CSS, and JavaScript

Option 2: Use Figma-to-web tools – Plugins like Figma to Webflow or Anima exist but rarely produce production-ready code. Expect 10-20 hours of cleanup work.

Option 3: Use a website builder manually – Recreating your Figma design in Webflow, Framer, or WordPress takes 10-20 hours wrestling with platform limitations.

Option 4: Hire a developer – Expensive ($3,000-$10,000+), and requires detailed specifications you’ll need to prepare.

The gap between “looks good in Figma” and “works as a website” swallows countless projects.

Feature Creep Destroys Timelines

You start designing a simple service page. Then you think, “What if we had an accordion FAQ section?” And “Maybe an interactive pricing calculator?” And “What about a customer testimonial carousel?” Each addition cascades into more design decisions, more components to build, more time invested. Your 5-page website becomes a 12-page design system that still hasn’t launched three months later.

The Perfection Trap Is Real

πŸ“Œ Figma makes iteration so easy that you’ll iterate forever. You’ll redesign your hero section four times while your competitor with a decent Webflow template launched two months ago and is already ranking in search results.

I’m not saying Figma is bad. I use it professionally for complex client projects. But for most small businesses, those 40-60 hours have an opportunity cost that’s rarely discussed. What else could you accomplish with 50 hours? You could create months of content. Build your email list. Reach out to 100 potential customers. Actually run your business.

How Do Website Templates Save Time?

πŸ“Œ Website templates from platforms like Webflow, Framer, Carrd, WordPress, and Squarespace are pre-designed layouts you customize with your content. They typically take 6-8 hours to fully customize versus 40-60 hours for custom Figma design. You reclaim a full work week.

Website templates come with structure, styling, and responsive behavior already built by professional designers. Here’s why they win for most small businesses.

Where Can You Find Quality Templates?

Template marketplaces:

  • Webflow Templates – Professional designs with built-in CMS and hosting ($29-$129)
  • Framer Templates – Modern, animation-rich designs perfect for startups ($0-$99)
  • ThemeForest – Massive marketplace with WordPress, HTML, and platform-specific themes ($20-$80)
  • Creative Market – Curated design assets including website templates ($15-$100)
  • Templatery.com – Carrd templates specifically for landing pages and simple sites ($0-$49)

Platform-specific templates:

  • Squarespace – Built-in professional templates included with subscription
  • Wix – Hundreds of free templates across all business categories
  • Shopify – E-commerce focused templates for online stores ($0-$350)
  • WordPress – Thousands of themes, both free and premium
  • Carrd – Simple, affordable one-page site templates (free-$19/year)

UX Patterns Are Pre-Solved by Professionals

Good templates are designed by people who build hundreds of websites. They’ve already figured out optimal spacing, readable typography hierarchies, conversion-focused layouts, and mobile-responsive behavior. That institutional knowledge is baked into the template.

A quality Webflow template from designers like Relume or Flowbase isn’t just aesthetically pleasing – it’s built on proven conversion principles tested across thousands of sites.

Professional Aesthetics Without Design Skills

πŸ“Œ A quality template gives you visual polish that would take months to learn how to create yourself. Proper contrast ratios, harmonious color schemes, balanced whitespace, and professional typography are already implemented.

Premium Framer templates from creators or Squarespace’s award-winning designs give you credibility from day one without understanding the design principles that created that credibility.

How Long Does It Actually Take?

Customizing a template typically takes 6-8 hours for a complete small business site:

  • Hour 1-2: Replace placeholder content with your actual services
  • Hour 3-4: Swap stock photos for your images and adjust brand colors
  • Hour 5-6: Tweak copy to match your voice and add your branding
  • Hour 7-8: Test across devices and optimize contact forms

That’s it. You could complete this over a weekend. Compare that to 40-60 hours of custom Figma work, and you’ve just reclaimed a full work week.

Platform-specific timelines:

  • Carrd templates: 2-4 hours for simple landing pages
  • Webflow templates: 6-10 hours for multi-page sites
  • Squarespace templates: 4-8 hours with their guided editor
  • WordPress themes: 8-12 hours depending on customization complexity
  • Shopify templates: 10-15 hours including product setup

Built-in Responsive Design

Templates from Webflow, Framer, and Squarespace are already tested across devices. The breakpoints are set. The mobile navigation works. Touch targets are properly sized. You don’t need to understand CSS media queries or learn how to make your layout flex gracefully from 320px to 1920px. It just works.

Faster Feedback Loops Mean Better Decisions

πŸ“Œ Because you can launch quickly on platforms like Webflow or Carrd, you get real user data sooner. Real-world feedback is infinitely more valuable than spending another week perfecting mockups that haven’t been tested with actual users.

You’ll discover that your homepage hero doesn’t resonate, or that customers actually want different information than you assumed, or that your pricing page needs clarification. This happens in week one with templates, not week eight.

Focus Shifts to What Actually Matters

When design is handled by a professional Webflow or Squarespace template, you can concentrate on the elements that actually differentiate your business: your service descriptions, your value proposition, your case studies, your customer testimonials. A mediocre design with exceptional copy will outperform an exceptional design with mediocre copy every single time.

What’s the Real Time Difference?

πŸ“Œ Custom Figma takes 5+ weeks to launch. Templates on Webflow, Framer, or Squarespace let you launch in 3 days. That month head start means earlier search rankings, faster customer feedback, and actual revenue while competitors are still designing.

Let me be specific about the time math:

Custom Figma Approach Timeline

  • Week 1-3: Learning Figma and designing (40-60 hours)
  • Week 4: Development or Figma-to-Webflow conversion (20-30 hours)
  • Week 5+: Finally launching and getting real user feedback

Template Approach Timeline

  • Day 1-2: Customization on Webflow, Framer, or chosen platform (6-8 hours)
  • Day 3: Launch and connect custom domain
  • Day 4-30: Optimizing based on actual user behavior and conversion data

You’re getting market validation a full month earlier.

The Compounding Advantage Is Massive

That early launch means you start appearing in Google search results sooner. You begin collecting customer testimonials earlier. You have more time to create content, build backlinks, and establish authority in your niche. While your competitor is still perfecting their Figma design, you’ve already made your first ten sales and refined your offering based on real customer conversations.

When Should I Use a Template vs. Custom Design?

πŸ“Œ Use templates from Webflow, Framer, Carrd, or Squarespace if you’re launching a service business with standard offerings, need to launch within a month, have under $5,000 budget, or fit established business categories. Use custom Figma if you need unique interface patterns, have $15,000+ budget, have 3+ months timeline, or require genuinely unique functionality.

Not every project is a template candidate. Here’s the honest decision framework based on hundreds of sites I’ve built.

Templates Make Perfect Sense When:

  • You’re launching a service business with standard offerings
  • Your business model is proven and just needs online presence
  • You need to launch within 2-4 weeks maximum
  • Your budget is under $5,000 for the entire website
  • You fit established categories: consulting, local services, e-commerce, professional services, coaching, freelancing
  • You’re building your first version and plan to iterate based on user feedback
  • Speed to market directly impacts your revenue

Best platforms for these scenarios:

  • Carrd – Single freelancers, simple landing pages, ultra-fast launches
  • Squarespace – Service businesses, photographers, restaurants, local services
  • Webflow – Marketing agencies, SaaS companies, tech startups needing more control
  • Shopify – E-commerce, physical products, dropshipping businesses
  • Framer – Modern startups, tech companies, design-forward brands

Custom Figma Design Is Worth It When:

  • Your product requires unique interface patterns that don’t exist in Webflow or Squarespace templates
  • You have specific brand guidelines that demand precise visual consistency
  • You’re building a complex web application, not a standard website
  • Your budget exceeds $15,000 and includes both design and development
  • You have 3+ months before launch is time-sensitive
  • Your business model is genuinely unique and doesn’t fit established patterns
  • You need custom dashboards, configurators, or interactive tools

The Hybrid Approach Often Wins

πŸ“Œ Start with a Webflow or Framer template to launch quickly. Use actual user behavior to identify what needs improvement. Then invest in custom Figma work for specific sections that matter most.

Maybe your homepage hero needs something unique designed in Figma then built in Webflow, but your service pages work fine with the template structure. This gives you speed to market plus strategic customization where it actually impacts conversion.

Consider Your Realistic Skill Level

Be brutally honest. If you’ve never used design software, don’t assume you’ll become proficient in Figma while simultaneously running your business. If you have basic design sense but limited time, Squarespace or Carrd templates give you 80% of the result with 20% of the effort.

What’s Your Actual Bottleneck?

πŸ“Œ For most small businesses, the bottleneck isn’t design quality. It’s getting found, building trust, and converting visitors. A Webflow or Squarespace template handles design credibility while you focus on SEO, content creation, and customer acquisition.

Those activities drive revenue. Perfecting your button border-radius in Figma does not.

Which Platform Should You Choose?

πŸ“Œ Choose based on your specific needs. Carrd for simple landing pages ($0-49/year), Squarespace for service businesses ($16-49/month), Webflow for marketing control ($14-39/month), Shopify for e-commerce ($39-399/month), WordPress for maximum flexibility (free + hosting).

Carrd: Best for Solo Entrepreneurs and Landing Pages

Ideal for: Freelancers, solo consultants, simple product launches, link-in-bio pages

Pros:

  • Incredibly affordable ($0-49/year)
  • Extremely simple to use
  • Templates from marketplaces like Templatery.com are specifically optimized for Carrd
  • Perfect for single-page sites
  • Fast loading times

Cons:

  • Limited to simple, one-page sites
  • No built-in blog functionality
  • Less customization than other platforms

Time to launch: 2-4 hours with a template

Squarespace: Best for Service Businesses and Creatives

Ideal for: Photographers, restaurants, coaches, consultants, local services, personal brands

Pros:

  • Beautiful templates included with subscription
  • Intuitive drag-and-drop editor
  • Built-in blogging, scheduling, and e-commerce
  • Excellent mobile responsiveness
  • 24/7 customer support

Cons:

  • Less design flexibility than Webflow
  • Limited third-party integrations
  • Can feel restrictive for complex needs

Time to launch: 4-8 hours with a template

Webflow: Best for Marketing Agencies and Tech Companies

Ideal for: SaaS startups, marketing agencies, tech companies, businesses needing custom functionality

Pros:

  • Professional designer control without coding
  • Powerful CMS for dynamic content
  • Excellent for SEO optimization
  • Clean, semantic code output
  • Large template marketplace (Flowbase, Relume, Webflow Marketplace)

Cons:

  • Steeper learning curve than Squarespace
  • More expensive for advanced features
  • Can be overwhelming for beginners

Time to launch: 6-10 hours with a template

Shopify: Best for E-Commerce

Ideal for: Physical product stores, dropshipping, digital products, subscription businesses

Pros:

  • Purpose-built for online stores
  • Extensive app ecosystem
  • Secure payment processing built-in
  • Inventory management included
  • Large template marketplace

Cons:

  • Expensive for multiple apps
  • Transaction fees unless using Shopify Payments
  • Less flexible for non-commerce content

Time to launch: 10-15 hours with a template including product setup

WordPress: Best for Maximum Flexibility

Ideal for: Content-heavy sites, blogs, businesses needing specific functionality, those comfortable with more technical platforms

Pros:

  • Free core software
  • Massive theme and plugin ecosystem (ThemeForest, Creative Market)
  • Complete ownership and control
  • Unmatched flexibility and customization

Cons:

  • Requires separate hosting
  • More technical maintenance required
  • Security responsibility falls on you
  • Quality varies wildly between themes

Time to launch: 8-12 hours with a premium theme

Framer: Best for Modern Startups

Ideal for: Tech startups, design-forward brands, businesses wanting modern animations and interactions

Pros:

  • Beautiful, animation-rich templates
  • Intuitive for designers
  • Fast performance
  • Growing template marketplace
  • Excellent for interactive prototypes becoming real sites

Cons:

  • Newer platform with smaller ecosystem
  • Limited third-party integrations compared to WordPress
  • Less SEO maturity than older platforms

Time to launch: 6-8 hours with a template

How Do I Make Templates Work for My Business?

πŸ“Œ Choose templates designed for your specific business type on the right platform, prioritize structure over aesthetics, customize strategically not cosmetically, and test across devices immediately.

If you’ve decided templates are the right choice, here’s how to execute effectively.

Choose the Right Platform First

Don’t pick Carrd if you need a 20-page site. Don’t choose Shopify if you’re not selling products. Don’t use WordPress if you want simplicity over flexibility. Match the platform to your actual needs before you even look at templates.

Choose Templates Built for Your Business Type

Don’t pick a template designed for creative agencies if you’re a law firm on Squarespace. Don’t use an e-commerce Shopify template for a service business. Don’t grab a tech startup Webflow template for a local restaurant.

Look for templates built for your industry on your chosen platform because they’ll have the right sections, appropriate tone, and relevant content structures already in place. ThemeForest and Creative Market let you filter by business category for exactly this reason.

Prioritize Structure Over Aesthetics During Selection

Focus on whether the template has the sections you need: service breakdowns, pricing tables, team bios, portfolio galleries, contact forms, FAQ sections. You can change colors and fonts easily in Webflow, Squarespace, or any platform. Restructuring the entire layout is harder. Pick templates that match your content needs, not just your color preferences.

Customize Strategically, Not Cosmetically

πŸ“Œ Don’t just swap the logo and call it done. Replace all placeholder content with specific, conversion-focused copy. Use your actual product photos. Add real customer testimonials with names and photos. The template provides structure; you provide the substance that converts.

Update meta descriptions and page titles for SEO in your platform’s settings. Every platform from Webflow to Squarespace to WordPress has built-in SEO fields – use them. The template’s structure is valuable, but your specific content is what differentiates you from competitors using the same template.

Maintain Visual Consistency

If you change the template’s color scheme in Webflow or Framer, change it everywhere using their global color systems, not just on the homepage. Keep font sizes consistent across similar elements. Don’t mix twelve different button styles. Consistency signals professionalism. Inconsistency signals carelessness.

Test Across Devices Immediately

Pull up your site on your phone, tablet, and desktop as you customize. Webflow has a built-in responsive preview, Squarespace has device toggles, and Framer has responsive modes – use them. But nothing beats testing on actual devices. Some changes that look great on desktop break mobile layouts.

Focus Customization Time on Conversion Elements

πŸ“Œ Spend extra time on your headline and value proposition. Make sure your call-to-action buttons are crystal clear. Perfect your service descriptions so they address customer pain points directly. These elements impact revenue. The exact shade of your background color does not.

What’s the Bottom Line?

πŸ“Œ Your website is a tool, not a masterpiece. It exists to generate leads, make sales, and build credibility. All of those goals can be accomplished with a well-executed template on Webflow, Framer, Squarespace, or Carrd faster than with custom design.

Here’s what I tell every small business owner I work with: design tools like Figma are incredibly powerful, but they’re means to an end. For most small businesses, that end goalβ€”a functional, credible, conversion-focused websiteβ€”is reached faster through templates on proven platforms.

I’ve built custom Figma designs for Fortune 500 companies. I’ve also watched solopreneurs with Carrd and Webflow template-based sites generate six figures in revenue while their competitors were still perfecting custom designs that never launched. The determining factor wasn’t design sophistication; it was strategic focus on what actually moves the business forward.

You reclaim dozens of hours that can be invested in customer acquisition, product development, content creation, and actually running your business. The best website is the one that’s live on Webflow, Squarespace, or whatever platform you chose, generating leads, and being improved based on real customer feedback. Not the perfect one that’s still being designed in Figma.

Choose speed and strategic focus over perfection. Launch fast with a quality template from Webflow, Framer, Templatery.com, ThemeForest, or your platform’s marketplace. Gather data, iterate based on reality rather than assumptions. Your business needs your attention more than your website needs another design revision.

Templates give you permission to stop obsessing over pixels and start obsessing over customers. That’s where the real work happens anyway.

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Templatery offers one-page website templates made just for small businesses. Our designs are user-friendly and crafted to meet the specific needs of small business owners.

Simplify your journey to a standout website with Templatery.

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